Privacy Policy – Brooklyn Brothers Bedford

Effective Date: 15 May 2026

 

Brooklyn Brothers Bedford (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our restaurant, order online via brooklynbrothers.co.za, or engage with us in any other way.

 

We may collect:

• Personal details: Name, phone number, email address.

• Order information: Food preferences, delivery address, payment details.

• Website/App data: Cookies, browsing activity, device information.

• Feedback: Reviews, survey responses, or customer service inquiries.

 

Your information is used to:

• Process and deliver food orders.

• Improve our menu, services, and customer experience.

• Communicate promotions, offers, or updates (only if you opt-in).

• Ensure compliance with food safety, financial, and legal requirements.

 

We do not sell your personal information. We may share data only with:

• Delivery partners (to fulfill your order).

• Payment processors (to securely handle transactions).

• Legal authorities (if required by law).

 

We implement reasonable safeguards to protect your information against unauthorized access, disclosure, or misuse. Online payments are processed through secure, encrypted systems.

 

Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:

• Access the personal data we hold about you.

• Request corrections or updates.

• Withdraw consent for marketing communications.

• Request deletion of your data, subject to legal obligations.

 

Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some features may not function properly.

 

For questions about this Privacy Policy or how your data is handled, please contact us:

Email: info@brooklynbrothers.co.za

Address: Brooklyn Brothers Bedford, Bedford Centre, Johannesburg, South Africa